Terms & Conditions

1. Introduction

1.1.  Welcome to Praesidium Risk and Resilience Pty Ltd (“we,” “us,” or “our”). Our Website, www.praesidiumgroup.com.au (the “Website”), is designed to provide individuals and organisations with access to information on our professional training in risk management, as well as our consulting and advisory services.
1.2.  These Terms and Conditions (“Terms”) set out the rules and responsibilities for using our Website. By accessing and using the Website, you agree to comply with these Terms. If you do not agree, you should discontinue your use immediately.
1.3.  As our business evolves, we may update these Terms from time to time to reflect changes in our services or legal requirements. While we aim to notify users of any significant updates, it is your responsibility to review these Terms periodically. Your continued use of the Website following any updates indicates your acceptance of the revised Terms.
1.4.  The Website serves as an informational platform and does not create a contractual agreement for our services. Formal engagement with our training programs, consulting, or advisory services requires a separate agreement, which outlines specific terms related to scope, fees, and deliverables. If you have any questions about these Terms or our services, please contact us using the details provided at the end of this document.

2. Definitions

2.1.  For clarity, the following definitions apply:
a) “Website” refers to www.praesidiumgroup.com.au and all associated content.
b) “Services” refer to training, risk management, consulting, security advisory services, and related professional services provided by Praesidium Risk and Resilience Pty Ltd.
c) “User” refers to any individual or entity accessing or using the Website.
d) “We,” “Us,” “Our” refer to Praesidium Risk and Resilience Pty Ltd, the operator of this Website.
e) “Client” refers to any individual or entity that has entered into a formal agreement with Praesidium Risk and Resilience Pty Ltd for the provision of Services.

3. Use of the Website

3.1.  The Website is intended to provide information about Praesidium Risk and Resilience Pty Ltd, including its training programs, risk management consulting, and security advisory services. While we strive to ensure the accuracy of the content, it is for general informational purposes only and should not be relied upon as professional advice. Engaging our Services requires a separate agreement, and any decisions made based on Website content are at your own risk.
3.2.  By using the Website, you agree to do so lawfully and responsibly. You must not engage in activities that interfere with the Website’s functionality, compromise security, or violate any applicable laws. We reserve the right to modify, suspend, or restrict access to the Website at our discretion, including if a user engages in harmful or unlawful conduct.

4. Services and Engagement

4.1.  While the Website provides an overview of our Services, engaging with Praesidium Risk and Resilience Pty Ltd requires a formal agreement. Any consulting, training, or advisory services we offer are subject to individually agreed terms, ensuring that the scope, fees, and responsibilities are clearly defined. The insights, recommendations, or materials provided through our services are intended to support informed decision-making but should not be solely relied upon without further professional assessment tailored to your specific circumstances. We do not guarantee specific outcomes, as risk management and security strategies depend on various external factors beyond our control.

5. Payments and Fees

5.1.  Fees for our Services are determined through a separate written agreement between Praesidium Risk and Resilience Pty Ltd and the Client. Payment terms, including pricing, invoicing, and due dates, will be specified in that agreement. Failure to make payments as agreed may result in the suspension or termination of Services.
5.2.  We do not guarantee refunds unless explicitly outlined in the relevant client agreement. Refunds or adjustments will only be provided where required by law. We reserve the right to adjust our pricing, but any changes will only apply to future agreements or renewals, not existing contracts.

6. Intellectual Property

6.1.  All materials, methodologies, reports, and proprietary tools provided through our Website and Services are the intellectual property of Praesidium Risk and Resilience Pty Ltd, unless otherwise stated. We grant users a limited, non-transferable license to use Website content for personal or internal business purposes. However, redistribution, modification, or commercial use of our materials without prior written permission is prohibited.

7.  Privacy and Data Security

7.1.  At Praesidium Risk and Resilience Pty Ltd, we take privacy and data security seriously. We are committed to protecting any personal information collected through our Website and Services in accordance with Australian privacy laws and our Privacy Policy. By using the Website, you acknowledge and consent to the collection, storage, and use of your personal data as outlined in our Privacy Policy.
7.2.  We collect personal information only when necessary, such as when you submit inquiries, register for training, or engage our Services. This may include your name, contact details, and relevant business information. All personal data is handled with strict confidentiality and is never sold or shared with third parties, except where required by law or with your explicit consent. We implement reasonable security measures to protect your information from unauthorised access, disclosure, or misuse. However, while we take every precaution to safeguard data, no online platform is entirely risk-free. Users are responsible for ensuring the security of their own devices and internet connections when accessing our Website.
7.3.  If you have any concerns about your personal information or wish to access, update, or request the removal of your data, please contact us at training@praesidium-group.com. For further details on how we collect, use, and store data, please refer to our Privacy Policy, available on our Website.

8. Limitation of Liability

8.1.  To the fullest extent permitted by Australian law, Praesidium Risk and Resilience Pty Ltd is not liable for any loss, damage, or disruption arising from the use of this Website or reliance on its content. While we strive to provide accurate and up-to-date information, we do not guarantee its completeness or applicability to individual circumstances. Any reliance on Website content is at your own risk, and engaging our Services requires a formal agreement. We are not responsible for errors, technical failures, security breaches, or third-party links. Nothing in these Terms excludes or limits rights under Australian Consumer Law, and where liability cannot be excluded, it will be limited to the resupply of services or a refund as required by law.

9. Termination of Use

9.1.  We reserve the right to terminate or restrict access to the Website at our discretion if a user violates these Terms or engages in any activity that may harm our business, reputation, or other users. If a client fails to meet contractual obligations related to our Services, we may also terminate the associated agreement. In such cases, we will provide notice and an opportunity to address any breaches where feasible.

10. Dispute Resolution

10.1.  If a dispute arises regarding these Terms or our Services, both parties agree to first seek a resolution through direct communication. If the dispute cannot be resolved through negotiation, the matter will be referred to mediation in Australia before any formal legal proceedings take place. These Terms are governed by Australian law, and any legal disputes will be handled in the appropriate Australian jurisdiction.

11.  Changes to These Terms

11.1. Praesidium Risk and Resilience reserves the right to update or modify these Terms at any time. We encourage users to review them periodically to stay informed. Continued use of the Website after any modifications signifies acceptance of the revised Terms..

12.  These Terms and Conditions were last updated March 2025