Social Commitment

THE CPS TEAM

“Our role is to provide peace of mind and to protect all assets, people, property, information and reputation. "

Systematic
Approach

We truly understand that each of our clients have a unique risk landscape. CPS are acutely aware that transitioning to a new provider can be a potentially vulnerable time for any organisation and our structured 40 point transition process provides peace of mind and ensures a seamless transition. We take an all-hazards approach to holistic risk mitigation for our clients.

Our offer to you

CPS is an innovative organisation with expanded capabilities outside the scope of conventional providers and are truly focused on being the industry leaders in quality security service.

Service Approach

Positive public interaction with our personnel is paramount.
Each interaction with our brand, and yours, will be a positive “moment of truth”.

How we ensure we deliver what we promise?

Our personnel have to ensure they are positive mutual brand ambassadors of both our brand and our clients.

Personnel
Selection Process

Due to our focus on and success with ongoing development and career pathing for our personnel, CPS is an employer of choice in the industry. We have a waitlist of potential candidates wanting to commence employment with our organisation.

Motivated and well-trained staff are the key to successful service delivery, and we ensure that our recruitment and induction process instils them with our core values.

“Our sizeable reinvestment into our personnel for additional training directly translates into higher service provision and loyalty.”
–

Jag Walia | Managing Director

Training
Programs

CPS has taken a unique approach to personnel training by providing them with a multitude of additional specialist training programs to ensure they are prepared and validated as competent for the totality of their roles.

All of our training material is first sent to our clients for review prior to action to ensure it is in line with their expectations, vision and values.

Mental Health First Aid
Advanced first aid
Dealing with ice & addictive behaviors
Tasking on intelligence & base profiling
Cultural sensitivity, EEO and Diversity Training
Advanced customer service strategies
BMS, VMS, EMS and Fire Warden Training

Partnerships

Our client partnerships are built on transparency, integrity and a true alignment and understanding of our mutual objectives.

CPS achieve our best results when a client wants to truly partner with our firm and we can provide the broader scope of our services to help identify, prioritize and mitigate their risks.

Our risk management protocols and controls help contribute to the strategies of our partners by reducing the likelihood and consequence of broader risk exposure. We achieve this by being in sync with their risk landscape and related risk appetite.