Code of Conduct

At CPS Security Services, our people are guided by a strong sense of integrity, professionalism and respect. This Code of Conduct reflects who we are and how we work, safely, ethically, and responsibly across every site and client partnership.

Our Commitment

CPS is an Australian-owned security company built on trust and responsibility.
Our reputation is built on trust — with our people, our clients and our communities.

We are committed to maintaining a workplace and service culture defined by:

Integrity & Accountability

Doing the right thing, always.

Safety & Compliance

Protecting people, property and communities.

Respect & Fairness

Treating every person with dignity and courtesy.

Professionalism & Transparency

Delivering service with honesty and care.

Professional
Conduct

Our team represents CPS in every interaction.

We expect all employees to:

  • Act with honesty, diligence and care.
  • Respect colleagues, clients and the public.
  • Protect confidentiality and company property.
  • Avoid conflicts of interest and disclose any potential concerns.
  • Communicate clearly and professionally, both onsite and online.

Professional conduct builds long-term partnerships and client confidence.

Safety First

Safety is central to everything we do.

We follow strict Work Health and Safety (WHS) standards and ensure our sites, people, and equipment meet or exceed compliance requirements. A safe team is a strong team.

Our team is trained to:
  • Identify and report risks early.
  • Maintain a safe and secure work environment.
  • Follow client and site-specific procedures.

Child Safety

CPS is committed to protecting the well-being and dignity of all children and young people. We maintain a zero-tolerance policy toward any form of harm, abuse or discrimination.

Our people:
  • Maintain professional boundaries at all times.
  • Use positive, age-appropriate communication.
  • Report any concern immediately to management or relevant authorities.
The safety and welfare of children always come first.

Ethical Behaviour

CPS upholds the highest ethical standards in every decision and action. We do not tolerate bribery, corruption, discrimination, or harassment.

Employees must:

  • Never offer or accept money, gifts or favours that could influence business decisions.
  • Avoid actions that could damage trust or reputation.
  • Follow Australian and international anti-bribery and corruption laws.
Integrity is our most valuable security measure.

Environmental Responsibility

We are committed to responsible and sustainable business practices. Our teams use energy efficiently, reduce waste, and support clients’ environmental goals.


We take pride in protecting both people and the planet.

Privacy and Confidentiality

Respecting privacy is essential to maintaining trust.
All personal or client information must be handled securely and only for authorised purposes. CPS complies with the Privacy Act and relevant data protection laws across Australia.

Communication and Representation

Every interaction reflects our brand.
We greet clients professionally, communicate clearly, and follow up promptly.

Whether in person, on the phone or online, our tone, body language and attitude demonstrate the CPS standard of service excellence.

Reporting and Accountability

We encourage openness and transparency across all levels of our business.

If you witness or suspect a breach of this Code:

  • Report it immediately to your supervisor, a Director, or the Managing Director.
  • All reports are handled confidentially and investigated promptly.
  • CPS protects anyone who raises concerns in good faith, under Australian Whistleblower Protection laws.

Our Promise

This Code of Conduct is more than policy — it’s our promise.
A promise to deliver security services with integrity, professionalism and care.
A promise to provide a safe and respectful workplace.
And a promise to our clients that CPS will always do what’s right.

We protect what matters — with integrity, every time.

Jag Walia, Managing Director